{"id":131905,"date":"2024-04-24T12:07:59","date_gmt":"2024-04-24T10:07:59","guid":{"rendered":"https:\/\/www.mwmobility.com\/faq\/"},"modified":"2024-06-20T09:43:29","modified_gmt":"2024-06-20T07:43:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.mwmobility.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; back_image=&#8221;132078&#8243; back_repeat=&#8221;no-repeat&#8221; back_position=&#8221;center top&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;601499&#8243; back_size=&#8221;cover&#8221; el_class=&#8221;custom-page-header&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_empty_space empty_h=&#8221;5&#8243;][vc_empty_space empty_h=&#8221;5&#8243;][vc_empty_space empty_h=&#8221;3&#8243;][vc_custom_heading auto_text=&#8221;yes&#8221; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-323424&#8243; uncode_shortcode_id=&#8221;114089&#8243; text_color_type=&#8221;uncode-solid&#8221; text_color_solid=&#8221;#ffffff&#8221; el_class=&#8221;center&#8221;]This is a custom heading element.[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-323424&#8243; text_size=&#8221;fontsize-155944&#8243; uncode_shortcode_id=&#8221;884971&#8243; text_color_type=&#8221;uncode-solid&#8221; text_color_solid=&#8221;#ffffff&#8221; el_class=&#8221;center mt-0&#8243;]<span style=\"font-weight: 400;\">Questions &amp; Answers<\/span>[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;413823&#8243; el_class=&#8221;breadcrumbs&#8221;]<span><span><a href=\"https:\/\/www.mwmobility.com\/en\/\">Home<\/a><\/span><\/span>[\/vc_column_text][vc_empty_space empty_h=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221; inverted_device_order=&#8221;yes&#8221; auto_height_device=&#8221;yes&#8221; uncode_shortcode_id=&#8221;125358&#8243; css=&#8221;.vc_custom_1718717307249{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text uncode_shortcode_id=&#8221;329412&#8243;]<span style=\"font-weight: 400;\">In questa sezione puoi trovare le principali domande e risposte su <\/span><b>MyWay.<\/b>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;110663&#8243; el_class=&#8221;larger-padding-title&#8221; back_color_type=&#8221;uncode-solid&#8221; back_color_solid=&#8221;#f7f7f7&#8243; css=&#8221;.vc_custom_1715784915862{padding-top: 0px !important;}&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_empty_space empty_h=&#8221;2&#8243;][vc_accordion typography=&#8221;advanced&#8221; content_border=&#8221;yes&#8221; gutter_simple=&#8221;0&#8243; titles_font=&#8221;font-323424&#8243; titles_size=&#8221;fontsize-210105&#8243; titles_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;185109&#8243; el_class=&#8221;font-20&#8243;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;For whom is MyWay suitable?&#8221; tab_id=&#8221;1713532082-1-7617138700971601713954378590&#8243;][vc_column_text uncode_shortcode_id=&#8221;134486&#8243;]MyWay is suitable for people who want to move freely, without feeling to be in a wheelchair, thanks to the verticalization system and the hands-free guide.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Where can I use MyWay?&#8221; tab_id=&#8221;1713532082-1-76617138700971601713954378590&#8243;][vc_column_text uncode_shortcode_id=&#8221;150043&#8243;]MyWay can be used both indoor and outdoor.<br \/>\nThanks to the verticalization system and the hands-free guide, it can be used while drinking a coffee at the bar, to catch objects in high places not reachable when sitting in a wheelchair, or to go for a walk in the park.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How can I adapt MyWay to my needs?&#8221; tab_id=&#8221;1713532082-2-8317138700971601713954378590&#8243;][vc_column_text uncode_shortcode_id=&#8221;139395&#8243;]Each of us is different: for this reason, MyWay is tailor-made for the person who will guide it.<br \/>\nIt is completely custom: from the seat to the backrest, from the shin rests to the footrest, up to the steering sensitivity.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Is it easy to get on MyWay?&#8221; tab_id=&#8221;1713532082-2-831713870097160821713954378590&#8243;][vc_column_text uncode_shortcode_id=&#8221;565253&#8243;]Thanks to the function &#8220;easy get on&#8221; and to the compact design, it is possible to get on MyWay easily.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Where can I try MyWay?&#8221; tab_id=&#8221;1713532082-2-83171387009716081713954378590&#8243;][vc_column_text uncode_shortcode_id=&#8221;507769&#8243;]<span style=\"font-weight: 400;\">Book a test ride!<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Is MyWay a medical device?&#8221; tab_id=&#8221;1713532082-2-8317138700971608241713954378590&#8243;][vc_column_text uncode_shortcode_id=&#8221;101626&#8243;]<span style=\"font-weight: 400;\">Yes. MyWay is registered as class I medical device.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Is MyWay electric?&#8221; tab_id=&#8221;1713532082-2-83171387009716082417139543785906&#8243;][vc_column_text uncode_shortcode_id=&#8221;127523&#8243;]<span style=\"font-weight: 400;\">Yes. MyWay is 100% electric.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How can I carry MyWay?&#8221; tab_id=&#8221;1713532082-2-831713870097160824171395437859060&#8243;][vc_column_text uncode_shortcode_id=&#8221;902259&#8243;]<span style=\"font-weight: 400;\">There are many solutions to carry MyWay, depending on your needs and on your vehicle. Contact us for more information!<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Can MyWay go through doors and elevators?&#8221; tab_id=&#8221;1713532082-2-8317138700971608241713954378590603&#8243;][vc_column_text uncode_shortcode_id=&#8221;106257&#8243;]<span style=\"font-weight: 400;\">Of course. MyWay is designed according to modern accessibility standard.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What about service?&#8221; tab_id=&#8221;1713532082-2-83171387009716082417139543785906032&#8243;][vc_column_text uncode_shortcode_id=&#8221;203606&#8243;]MyWay needs little maintenance with scheduled checks.<br \/>\nWe consider service as part of the product.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_column_text uncode_shortcode_id=&#8221;185376&#8243; css=&#8221;.vc_custom_1716817888895{border-top-width: 0px !important;}&#8221;]For any other question, contact us! We will be pleased to support you.[\/vc_column_text][vc_empty_space empty_h=&#8221;3&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;84&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;149292&#8243; back_color_type=&#8221;uncode-gradient&#8221; el_class=&#8221;font-58 over-footer-banner&#8221; css=&#8221;.vc_custom_1718793328612{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; back_color_gradient=&#8221;{&#8220;css&#8220;:&#8220;background: linear-gradient(to right , rgb(255, 170, 137) , rgb(227, 20, 20) 100%);&#8220;,&#8220;sliders&#8220;:`{`{&#8220;color&#8220;:&#8220;rgb(255, 170, 137)&#8220;,&#8220;position&#8220;:0},{&#8220;color&#8220;:&#8220;rgb(227, 20, 20)&#8220;,&#8220;position&#8220;:100}`}`,&#8220;type&#8220;:&#8220;linear&#8220;,&#8220;direction&#8220;:&#8220;left&#8220;}&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;114315&#8243; text_color_type=&#8221;uncode-solid&#8221; text_color_solid=&#8221;#ffffff&#8221; el_class=&#8221;font-51 center&#8221;]<\/p>\n<p style=\"text-align: center;\">More questions?<\/p>\n<p>[\/vc_column_text][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;105593&#8243; el_class=&#8221;custom-flex&#8221; css=&#8221;.vc_custom_1714402955216{margin-top: 0px !important;}&#8221; limit_content=&#8221;&#8221;][vc_column_inner width=&#8221;1\/1&#8243;][vc_button border_width=&#8221;0&#8243; uncode_shortcode_id=&#8221;780020&#8243; el_class=&#8221;white&#8221; link=&#8221;url:https%3A%2F%2Fwww.mwmobility.com%2Fen%2Fcontacts%2F|title:Contatti&#8221;]CONTACT US[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; back_image=&#8221;132078&#8243; back_repeat=&#8221;no-repeat&#8221; back_position=&#8221;center top&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;601499&#8243; back_size=&#8221;cover&#8221; el_class=&#8221;custom-page-header&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_empty_space empty_h=&#8221;5&#8243;][vc_empty_space empty_h=&#8221;5&#8243;][vc_empty_space empty_h=&#8221;3&#8243;][vc_custom_heading auto_text=&#8221;yes&#8221; heading_semantic=&#8221;h1&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is 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